Frequently asked questions.

Why hire a professional organizer?

It might be time to consider hiring a professional organizer if any of these resonate with you. 

  • You’re motivated, but overwhelmed by the task at hand.

  • You have difficulty making time. 

  • You’re indecisive. 

  • You don’t know where to start.

  • You feel uncomfortable inviting friends and family to your home. 

  • Decluttering and organizing are not your skillset and this type of work exhausts you emotionally.


How many hours will it take to organize my space?

Every person and each space is unique. During our consultation, we’ll review the space and identify your goals. I will give you an estimate of the hours needed to complete your project. The most important variables are: how many things you have, how easy/hard it is for you to make decisions, and the size of the space we’re working on.

We realize this is an investment of time and money, and we take that very seriously. Integrity is one of our core values, and this partnership is built on trust. Through actions, we work hard to earn and maintain your trust during each session. During our time together, we will work efficiently to organize your space as quickly as possible.


What does “Pricing is All Inclusive” mean? 

All Inclusive pricing means that there are no add-on charges for additional services. 

Your in-person session includes: 

  • Complimentary consultation 

  • A complete transformation of your space 

  • Customized space planning + design 

  • Product research + list of recommended product purchases based on your budget

  • Shopping for customized solutions 

  • Support between sessions & two-week follow up

  • Removal of donation items


Do I need to be present during my sessions?

Although decluttering is most successful when we conduct it together, we can perform the organizing service without you. You can decide when you want a 10,000ft view or you’d prefer to jump in the weeds. Our goal is to streamline the process to empower you to make the best informed decisions with the least amount of time and energy. For clients who do not want to attend the session, candor and mutual respect of time is vital to the success of this service. we want to use the limited time we have together effectively to ensure we meet your goals.


Are storage containers or organizing products included in my pricing?

No, and new storage containers are not required. We work within your budget to achieve your dream. It’s amazing the amount of solutions we find that already exist in a client’s home. However, if you’d like to upgrade your look, we will happily make product recommendations and have them available at your session.


Will I be forced me to get rid of my things?

Absolutely not! Our role is to support you while you decide which of your belongings are still serving you. We help you ask the right questions to consider whether to keep an item or not. Your possessions are personal and it is your choice. We will never shame you or make judgment for any decision you make regarding your own possessions.


How are you different from other organizers?

We specialize in life transitions. Service leadership has always been at the heart of what I do. I decided on the name Lilac Organizing, because lilacs are known for tranquility and resilience. We want to empower you to find perseverance and resilience within yourself. Becoming unstuck isn’t for the faint of heart, it takes courage. Even if you aren’t experiencing a major transition, organizing can be an emotional process and we want to be the person in your corner encouraging you. You can count on 100% confidentiality, a judgment-free demeanor, a smile, and even some fun when you work with Lilac Organizing.


Do you have a cancellation policy?

Yes. Your deposit is non-refundable. However, we understand that emergencies happen. Each client is allowed a one-time reschedule due to extenuating circumstances. After that, your deposit is forfeited. We kindly ask for a 48 hour notice of rescheduling. Reschedules lose their booking priority and will be subject to current availability.


Top three reasons people hire a professional organizer:

1. Financial benefits: 
You’re no longer overbuying food because you can find the items you’ve already purchased. You aren’t rushing out to buy snow pants for that unexpected November storm because you know exactly where the snow gear was stored last spring. You aren’t impulse purchasing a pair of wedges that are almost identical to a pair you already own because each item in your closet are pieces you love to wear and make you feel good. Bring order and comfort to your home when you invest in a solution. In the long term, systems save you money.
 

2. Time management benefits: 

Our most finite resource is time, and you want to spend your limited down time filling your cup with people and activities you love- not deciding where to store the extra linen. I get it. This type of task is daunting and exhausting for you, but you still value a clean and organized home that functions well. No more losing it on your way out the door because you can’t find your keys, no more being late to meetings because you can’t find the laptop charger. You take back your time when you take control of your space.


3. More than a pretty space... 
Think of a professional organizer like a fitness coach. We are part coach, part cheerleader, part therapist, and your accountability partner. Your investment is more than a pretty space, this service creates an incredible impact on your mental health and well-being.


 

All employees are fully vaccinated and boosted against COVID-19. We will happily wear a mask during your sessions if you prefer additional protection.